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UK business premises protected by AMCO LiveTalk
LiveTalk·Lone Worker Protection

24/7 protection for lone workers in your business

The most advanced lone-worker monitoring system on the market - designed for shops, pubs and restaurants where a single member of staff faces real risk.

~60s

Response time

24/7

Live monitoring

SSAIB

Accredited

Trusted by UK high-street brands

BetfredAbokadoPapa JohnsPaxtonAdhura
LiveTalk Lone Worker

Emergency response for lone-worker scenarios

LiveTalk Lone Worker is ideal for shops, pubs and restaurants - any environment where there's a lone worker situation and a safety risk to an individual worker.

At the core of LiveTalk is a speaker-microphone device that connects directly to our monitoring station. Our team can immediately listen and speak into your business in any emergency situation - calling the police, ambulance or fire service where necessary.

SSAIB-accredited monitoring
24/7 - including bank holidays
Insurance compliant
~60 second response
Full emergency coverage

With you 24/7 in case of an emergency

LiveTalk means our monitoring team is with your staff 24/7 - able to immediately verify and react to any emergency situation including intruders, fire, personal attack and medical.

Intruder alert

Operator listens, challenges verbally via speaker, contacts police with a confirmed-intruder report - cutting police response time dramatically.

Fire emergency

Smoke or heat detection triggers LiveTalk instantly - our team verifies and dispatches the fire brigade while your staff evacuate safely.

Medical emergency

Panic button pressed or alarm triggered - operators contact ambulance immediately with your premises address, no need for staff to make a call.

Personal attack

A concealed or desk-mounted panic button gives lone staff instant silent access to emergency help - without escalating a confrontation.

Return on investment

Save £1,000s per year, per shop

Instead of paying multiple staff members for low-traffic hours, LiveTalk lets you employ fewer people - with AMCO providing the lone-worker safety cover that makes single-staffing legally viable and operationally safe.

Talk to us about your business

£250–400

Installation (inc VAT)

one-off

£18.99

Monthly monitoring

/mo

£230

Year 2 onward

/year

Payback in under 3 months

A business saving 4+ hours of staff wages per day (e.g. £40+/day) recoups the full cost of LiveTalk installation and monitoring within a single quarter - and every quarter after that is pure profit.

Flexible deployment

Different panic buttons for different scenarios

LiveTalk Lone Worker connects our 2-way audio monitoring to a variety of panic button types. Staff are immediately connected to our 24/7 team - who provide assistance and call emergency services.

Desk or counter mounted

Fixed

Hard-wired into your premises. Discreet, tamper-proof, ideal for till points or reception desks where staff are most at risk.

WiredTamper-proofDiscreet
Wireless fob or button

Remote

Clip-on wireless fob that staff carry at all times. Effective throughout the building - no need to be at a fixed point when an incident happens.

WirelessPortableBuilding-wide
For use outside premises

App

Lone-worker app for staff working delivery, site visits or closing-up procedures away from the main building.

MobileGPSOff-premises
In action

See LiveTalk responding to a business emergency

This video shows our monitoring team reacting in real time to a business security situation - from the moment the alarm triggers to the operator speaking into the premises.

  • No waiting on hold - operators connected instantly
  • Intruder challenged before police are even called
  • Police dispatched with a confirmed intruder report
Add visual monitoring

Connect to CCTV for a complete picture

For additional security, you can connect your cameras to LiveTalk monitoring - giving both you (via remote app access) and our monitoring team visual confirmation of any incident in addition to the audio response.

Check in on your business remotely at any time. Our team watches on your behalf - 24/7 - so you don't have to.

LiveTalk speaker unit
LiveTalk
Audio
+
CCTV cameras
CCTV
Cameras
=
Complete
24/7 cover

Audio challenge

via LiveTalk mic

Visual verify

via CCTV feed

Remote access

on your phone

Hardware

LiveTalk tech specs

LiveTalk Speaker / Microphone

LiveTalk Speaker / Microphone

  • Height / Width / Depth: 107mm × 123mm × 43mm
  • Colour: white only
  • Speaker + mic: mix on 3 systems, unlimited in blocks of 4
  • Activity indicator: red LED
LiveTalk Digicom

LiveTalk Digicom

  • 4-channel (intruder, fire, panic attack, medical) digital communicator
  • Fixed terminal (IP option available soon)
  • Optional GSM back-up
  • Installs to alarm digicom (works with most current alarm systems)
Common questions

Frequently asked questions

LiveTalk Lone Worker is an audio-response monitoring system designed for staff working alone in shops, pubs and restaurants. When triggered, our 24/7 monitoring team listens in, challenges any intruder, and contacts the police, ambulance or fire service instantly - without waiting for a phone to be answered.
Installation for an average high-street shop is £250–£400 (inc VAT). Monthly 24/7 monitoring is from £18.99/month. Year-1 total cost is typically £450–£600 - and year-2 cost drops to around £230/year, giving a rapid return on investment.
The moment a panic button is pressed or the alarm is triggered, our operators are instantly connected via the LiveTalk microphone - typically within 60 seconds. There is no delay waiting for keyholders to pick up a phone.
Yes - LiveTalk is a complete lone worker safety system. It covers intruder, fire, medical and personal-attack scenarios. Our operators contact the appropriate emergency service for each situation.
Yes. You can connect your cameras to the LiveTalk monitoring system, giving both you (via remote app access) and our monitoring team visual confirmation of any incident - on top of the audio response.
Free, no-obligation quote

Get your free AMCO security quote

Tell us a little about what you'd like to protect and a member of our family-run team will be in touch - no pressure, no jargon.

  • Most quotes sorted in minutes by phone
  • SSAIB accredited · 100% insurance compliant
  • Spring offer: up to £100 off installation

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