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SSAIB Accredited

The best monitored alarms with LiveTalk

  • Premium SSAIB-accredited LiveTalk monitoring
  • Operators challenge intruders via speaker
  • Police, fire & medical emergency response
  • From £22.99/month - no long contracts
LiveTalkARC Online · 24/7
Microphone listening - active
Speaker challenge - ready
Emergency dispatch - on standby

~60s

Response

24/7

Monitored

SSAIB

Accredited

How monitored alarms work

Not just a siren - a real human response

AMCO's LiveTalk burglar alarms are special because they come with audio-response monitoring. The moment your alarm triggers, our 24/7 operators can immediately listen into the property via a microphone - and challenge any intruder through a speaker.

This means we're not waiting for a phone to be answered. We're already there, in real time, dealing with the situation - and contacting emergency services where necessary.

LiveTalkFamily owned · audio-response monitoring
On activation

What happens when LiveTalk activates

0–20safter trigger

AMCO listens via microphone

The alarm triggers and our LiveTalk operator is immediately connected via the property microphone - listening for signs of a genuine intrusion.

+5safter trigger

AMCO challenges via speaker

The intruder is startled as our operator speaks directly to them through a speaker in the property - most flee immediately.

+10safter trigger

Emergency services alerted

If the intruder doesn't leave, AMCO contacts police, ambulance or fire - with full context of what our operator heard.

Why LiveTalk is the best

The most effective monitored alarm in the UK

Instant audio response

No waiting for keyholders - operators are in your property within seconds of activation.

SSAIB accredited

Full British Standard PD 6662 compliance. Insurance-grade certification included.

Police & fire integration

Direct escalation to emergency services - not just a phone call to a keyholder.

Fire & medical cover

LiveTalk covers burglary, fire detection and personal attack - a complete safety system.

No lengthy contracts

We earn your business through service. No onerous multi-year lock-in contracts.

~60s avg response

From alarm trigger to operator response - one of the fastest in the UK.

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Compare alarm types

Guide to monitored alarm systems

There are several types of monitored alarm in the UK. The main difference is how the Alarm Receiving Centre responds when your alarm triggers.

Audible Only

No monthly fee

  • External siren only
  • No ARC monitoring
  • No keyholder contact
  • No police link

Self-Monitored

App only

  • App push alerts
  • You decide what to do
  • No professional ARC
  • No police link

Keyholder Response

From £22.99/mo

  • 24/7 ARC monitoring
  • Calls your keyholders
  • SSAIB compliant
  • No LiveTalk audio
Most popular

Emergency Response

From £34.99/mo

  • 24/7 ARC monitoring
  • Keyholder + police link
  • SSAIB compliant
  • No LiveTalk audio
AMCO recommended

LiveTalk + Police

From £34.99/mo

  • 24/7 LiveTalk monitoring
  • Audio challenge in-property
  • Police + fire + medical
  • SSAIB + insurance grade
Get a quote
Cost & value

How much does a monitored alarm cost?

Most monitored alarm companies charge £50+/month for monitoring alone. AMCO is different - because we're family-owned, we pass on better security at lower prices. Our monitoring plans include both monitoring and twice-yearly maintenance (a British Standard requirement).

Typical competitor

£50+/mo

AMCO - from

£22.99/mo

Monitoring + twice-yearly maintenance included

1

Keyholder Response

ARC calls your keyholders. SSAIB, insurance compliant.

£22.99/mo

From £500

2

Emergency Response

LiveTalk + Type B police response. Most popular.

£34.99/mo

From £600

3

Police+ Response

LiveTalk + Type A police response with URN.

£37.99/mo

From £650

Technology comparison

Comparison of monitored alarm technologies

Alarm companies use different technologies to verify and respond to alarms. Here's how they compare.

AMCO · Best

LiveTalk

AMCO

Operator listens in via microphone and challenges intruder via speaker

Avg. response~60s
Audio challenge
Police dispatch
Insurance grade

CIL

Visual confirm

Camera or PIR confirms intrusion visually before ARC acts

Avg. response2–5 min
Audio challenge
Police dispatch
Insurance grade

CTL

Dual knock

Two activations required before ARC contacts police (reduces false alarms)

Avg. response5–10 min
Audio challenge
Police dispatch
Insurance grade

Self-monitor

App-based

App pushes alert to your phone - you decide whether to call police

Avg. responseYou decide
Audio challenge
Police dispatch
Insurance grade
Monitored alarms for business

Business security - insurance grade, 24/7

Monitored alarms are increasingly a requirement for businesses - both for insurance companies and for Health and Safety. AMCO provide specialist monitored alarm systems for businesses that cover both intruder and fire monitoring.

  • SSAIB-certified - required by most commercial insurers
  • LiveTalk panic button for staff safety
  • Fire + intruder + personal attack in one system
Get business quote
Family home protected by AMCO

Every entry point - covered and monitored.

Home security monitoring

Protecting your home around the clock

Although the monitoring technologies for home and business are the same, the use cases for home security monitoring are different. Beyond burglary, AMCO's LiveTalk system also protects against fire and medical emergencies.

Intruder deterrent

Audio challenge stops most burglars before police are needed.

Fire detection

Smoke and heat detectors monitored 24/7.

Medical response

Panic button triggers immediate ambulance response.

Away & home modes

Arm perimeter only when you're home, or fully when away.

Panic & emergency alarms

Monitored panic alarms for vulnerable people

LiveTalk's personal attack and panic button functionality is ideal for vulnerable individuals - elderly people living alone, or people with medical conditions. It's possible to connect multiple monitored panic buttons to different zones in the property.

  • Wired or wireless panic buttons anywhere in the property
  • Immediate ambulance dispatch - no need to speak
  • Can run alongside existing burglar alarm system

Available 24 hours a day

Our ARC never sleeps - response any time, day or night.

Common questions

Frequently asked questions

A monitored alarm is connected to a 24/7 Alarm Receiving Centre (ARC). When triggered, the ARC verifies the alert and contacts keyholders, police or emergency services - rather than just sounding a siren that most people ignore.
AMCO monitoring starts from £22.99/month (keyholder response), including monitoring and twice-yearly maintenance visits required by British Standard. Installation typically costs £500–£900 depending on property size.
Standard ARC monitoring relies on you or a keyholder picking up the phone before any action is taken. LiveTalk lets our operators listen in immediately via a microphone in the property, verbally challenge any intruder via speaker, and contact police - all without waiting for anyone to answer a call.
Yes - provided it is installed to British Standard PD 6662 and the installer is SSAIB or NSI accredited. All AMCO systems meet these requirements and include full certification documents for your insurer.
AMCO's average activation-to-response time is around 60 seconds. LiveTalk operators listen in immediately on alarm trigger - no waiting for a phone to be answered.
Free, no-obligation quote

Get your free AMCO security quote

Tell us a little about what you'd like to protect and a member of our family-run team will be in touch - no pressure, no jargon.

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  • SSAIB accredited · 100% insurance compliant
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